FREQUENTLY ASKED QUESTIONS
Shipping
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- Where do you ship to?
ALL TIME HIE ships globally
- How long will my order take?
All orders are processed within 1-5 business days. Please allow additional days in transit for delivery. Once the order is fulfilled and shipped out, delivery takes about 1-5 days for domestic orders and 2-21 days for international orders depending on the shipping method you choose.
- Do I have to pay for duties if I'm ordering internationally?
Depending on the country, some customers may have to pay duties and fees.
Returns and exchanges
All orders are final. You may return your item for store credit, or exchange an item for a different size or product.
- How do I ship my order back to you?
You can email info@alltimehie.com to set up your return process
How to take care of garments
ATH uses high-quality garments. The goal was to use luxury materials that is affordable to the public.
We recommend all of our garments be dry cleaned.